Pub333 Privacy Policy

1. Overview

This Privacy Policy describes how Pub333 ("we," "us," or "the Platform") collects, uses, stores, and protects the personal information of players who register and use the platform at pub333.vu and through any related mobile applications.

By creating a Pub333 account or using our services, you agree to the practices described in this policy. This document should be read alongside our Terms and Conditions and Responsible Gaming guidelines.

We are committed to handling your personal data responsibly. If you have any concerns about how your information is used, please reach out to us through the contact details at the bottom of this page.

2. What We Collect

The types of personal information we may collect include:

We only collect information that is necessary for operating the platform, verifying your identity, processing transactions, and complying with applicable legal requirements.

3. How We Collect Your Information

Your information is collected through the following means:

• Account registration — when you sign up and provide your personal details
• KYC verification — when you submit identity documents to verify your account
• Transactions — when you make deposits or request withdrawals through our supported Philippine payment channels
• Platform use — automatically, through your interaction with games, sports betting, and other features
• Support interactions — when you contact our customer support team
• Cookies and tracking — through your browser when visiting the platform (see the Cookies section below)

4. How We Use Your Data

We use the information we collect for the following purposes:

• To create and manage your player account
• To process deposits and withdrawals in Philippine Peso (PHP)
• To verify your identity and age in compliance with our eligibility requirements
• To detect and prevent fraud, money laundering, and other prohibited activities
• To provide personalised game and sports betting recommendations
• To send account-related notifications such as transaction confirmations and OTP codes
• To improve platform performance, user experience, and service reliability
• To respond to support requests and resolve account issues
• To comply with applicable legal and regulatory obligations

We do not use your personal data for unsolicited marketing communications unless you have explicitly opted in to receive them. You can update your communication preferences at any time from your account settings.

5. Data Sharing

Pub333 does not sell your personal data. However, we may share it with trusted parties in the following limited circumstances:

• Payment processors — to facilitate PHP deposits and withdrawals through Philippine banks and e-wallets. Only the minimum data required to process a transaction is shared.
• Technology and hosting partners — who help us operate, maintain, and secure the platform infrastructure. These partners are bound by confidentiality obligations.
• Identity verification services — to carry out KYC checks when required. These services process your documents securely and do not retain them beyond the verification purpose.
• Legal and regulatory authorities — when required by law, court order, or to protect the rights and safety of the platform and its players.

Any third party that receives your data is required to handle it in accordance with applicable data protection standards. We do not permit partners to use your data for their own marketing purposes.

6. Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period after closure to meet legal, financial, and audit obligations. Transaction records and identity verification documents may be kept for a longer period where required by applicable law.

When your data is no longer needed for these purposes, we will securely delete or anonymise it. If you request account closure, we will handle any remaining data in line with this policy and our Terms and Conditions.

7. Data Security

Protecting your personal information is a priority for us. Pub333 applies industry-standard security measures across the platform, including:

• SSL (Secure Sockets Layer) encryption on all data transmissions
• OTP-based two-step verification for account access and sensitive actions
• Secure, access-controlled data storage with regular security reviews
• Monitoring systems to detect unusual login activity or account access

While we take every reasonable precaution, no system can guarantee absolute security. You also play an important role — keep your login credentials private, do not share your password with anyone, and contact us immediately if you suspect unauthorised access to your account.

8. Cookies and Tracking Technologies

Pub333 uses cookies and similar technologies to improve your experience on the platform. Cookies are small text files stored on your device that help us remember your preferences, keep your session active, and understand how players use the site.

We use the following types of cookies:

• Essential cookies — required for the platform to function correctly, including session management and login security. These cannot be disabled.
• Analytics cookies — help us understand how players navigate the platform so we can improve usability and performance.
• Preference cookies — remember your settings and personalisation choices between visits.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the platform, though some personalisation features may be limited.

9. Your Rights

As a Pub333 player, you have the following rights regarding your personal data:

• Access — you can request a copy of the personal data we hold about you.
• Correction — you can ask us to update or correct inaccurate information on your account.
• Deletion — you can request that we delete your personal data, subject to legal retention requirements.
• Restriction — you can ask us to limit how we process your data in certain circumstances.
• Objection — you can object to specific types of data processing, including direct marketing.
• Portability — you can request a copy of your data in a structured, machine-readable format where applicable.

To exercise any of these rights, contact our support team through your account dashboard or reach us at the email address listed on this page. We will respond to your request within a reasonable timeframe.

10. Minors

Pub333 is strictly for players aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that a minor has created an account or provided us with personal data, we will suspend that account and delete the associated information promptly.

If you believe a minor has registered on the platform, please contact us immediately so we can take appropriate action.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make significant changes, we will notify registered players via email or through a platform notification.

The revised policy will always show an updated date at the top of this page. Continued use of Pub333 after changes are published means you accept the updated policy. If you do not agree with any changes, you may close your account at any time.

12. Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, our team is here to help. You can reach us through the support section in your account or visit our FAQ page for quick answers.

For written enquiries: [email protected]